Department Of Foreign Affairs Of The Philippines

Nasa dfa cubao Ali mall kami Hindi kami pinayagan kasama ang mother ko at sister ko May kasama kaming 2 bata at ako na buntis pa . Napaka layo pa ng pinanggalingan namin tapos Ganto ang patakaran nila na iiwan ang 2 adult na kasama namin

We scheduled the appointment last Wednesday and emailed within 24 hours about not receiving the confirmation code. They informed us to wait 72 hours for the confirmation.

We waited, but never received it. After sending another email, they requested our information.

We received a response after 24 hours stating we needed to wait another 72 hours for the technical department's reply. If we have to wait another 72 hours, the appointment will be cancelled since it's scheduled for Wednesday, and this would push it to Thursday.

Diku nakuha ung appointment ko sa scammer Kase sinisingil ako nang 2,500 bago po ibigay Ang aking appointment pero bayad n po ako nang 2,400 ngayon po appointment ko

I input a wrong email address, that is why I cannot receive any notifications from the DFA. I hope my concern will be addressed.

I'm almost done with my passport appointment, but in the end, when I choose how to pay, there's always an error in the e-payment system.

Invalid Transaction Request

Sorry, but the reference number you supplied was invalid and needs to be fixed before you continue.

Kindly contact our help desk support for further assistance

This say at me

Their online appointment system consistently fails.

Most of the staff in SM Manila office is rude and one was even cursing under their breath, only the security guards were polite and respectful.

Yung staff na babae sa picture station ang sungit not accomodating. Magresign ka na ate girl kung ayaw mo sa work mo!

Masungit ung staff na babae sa picture taking section. Ate girl kung ayaw mo na sa work mo magresign kna lang

I did not receive an email about my appointment code to continue my previous appointment and to send a payment. Can you do something on your online appointment process please.

scheduling an appointment for authentication of docs is very difficult. website only allows limited slots available and only gives 1 week of schedule in ALL LOCATIONS.

puro ipapa urgent dw yung confirmation hanggang sa dumating na ung sched wala parin confirmation para maipakita sa guard ung appointment 1 week na twagan walang improvement

Very poor customer service at alabang branch. Very rude and not welcoming.please go to the main branch in Manila very polite and excellent customer service.

I am Noor...just want to say n npaka unfair Po ng dfa d2 sa alimall. Nung ngprocess Po ako ng authentication ko hnd nmn ngsabi n staff n after lunch Po Ang releasing for authentication...kht delayed n yung claiming k ng documents ko for authentication at nkiusap sa guard nla ay hndi daw tlga pwede pmsok kc yung releasing daw after lunch..to think n maaga pa po n punta ko..sa iBang branch nmn ng dfa ngeentertain sla ng releasing as long as nsa proper pila ka

Passport appointment system sucks big time. PRevious appt canceled due to lockdown, was promised that a rescheduling email was going to be sent, but didn't get any.

COuldn't reschedule in the system, and customer svc is non existent. Note that I already paid for my previous appt. So now I'm trying to set a new schedule, about to pay, but courier requires additional data points but there is no way to input needed data. So i tried again only to be told that i needed to cancel the previous appt before i can make a new one.

Hello?

no cancel button. Super sucky!